Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime. We will not be liable if this website is unavailable at any time.

1.5 Where possible, we always try to give advanced warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

If you purchased our REPAIR SERVICE…

Once you have ordered the item successfully, we will arrange to send us your item your item for repairing (At your own cost). For most items, repairs take 1-2 days in the workshop, some may take longer. When the part has been bench tested to confirm it is at fault, we will go ahead with the repair. we will contact you if your item is not at fault to discuss your options.(if this is the case a testing fee of £35 applies to cover the engineers time and return postage) Once the unit has rebuilt we will return the item via DPD. 

Not all parts can be repaired. If your part is not repairable, there is a test fee of £35 (this is for the time an engineer has spent working on the unit) carriage is including in this

Buy with Confidence – 14 Day Money Back Promise

We want you to be totally satisfied with every purchase you make from us. It is our aim to offer you quality at low prices. If, for any reason, you are not completely happy with your purchase, simply return it within 14 days of delivery, unused and in its original packaging together with the invoice, We’ll exchange the product or offer you a full refund. Additionally, all our repairs are guaranteed against manufacturing defects for a lifetime. Your statutory rights are not affected.

Cancelling a order

If you decide to cancel your purchase with us or have purchased in error and have not sent your unit to us then a full refund will be issued. if you have already sent the item to us the decide to cancel the order there is a test fee of £35 (this is for the time an engineer has spent working on the unit) shipping is including in this. Just send us a email in the contact us section or give us a call on 01708206343.

Lifetime Warranty

The Lifetime Warranty covers the repair of your unit back to its original operating condition for any problems resulting from manufacturing or workmanship defects. All internal components and labour performed by Essex Recons is fully covered. It is valid as long as you own the vehicle and it is non-transferable. Shipping, removal, car hire, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty. If Essex Recons determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable) 

Law and Jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy Policy

To view our Privacy Policy, click here.